Shipping Policy

VYRA — Vitality Era is the online store of Rakesh Distributor, Esamia Bazar, Koti, Hyderabad. All orders are packed and shipped from our own store.

Hyderabad: free delivery within 2 hours

Orders to addresses in Hyderabad are delivered free of charge within 2 hours of being placed, for orders placed Monday to Saturday between 10:00 AM and 7:00 PM IST. Orders placed outside these hours are delivered within 2 hours of the store opening on the next working day.

Rest of India

We deliver across India. A flat delivery charge of ₹149 applies to orders outside Hyderabad and is shown at checkout before you pay. Delivery time depends on your location and the courier. You will receive tracking details by SMS or email once your order is dispatched.

Order updates

You will receive an order confirmation as soon as your order is placed. For any delivery update, message us on WhatsApp at +91 78420 33033 with your order number.

Delivery problems

Please provide a complete address and a reachable phone number. If your parcel arrives damaged, leaking or with a broken seal, contact us as described in our Return and Refund Policy. Nothing in this policy limits your rights under Indian consumer protection law, including remedies for delayed or failed delivery.

Contact

Email: support@vyra.fit
Phone / WhatsApp: +91 78420 33033
Support hours: Monday–Saturday, 10:00 AM–7:00 PM IST